Returns & Exchanges

At Lenny's Shoe & Apparel, we want you to be completely satisfied with your purchase. If your gear isn't a perfect fit, you can return or exchange unworn items in their original packaging within 30 days of purchase.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unworn items back into their original manufacturer box and pack them securely into a separate shipping carton to protect the footwear or apparel.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your shipping box, ensuring any old labels are covered.

4

Drop Off and Track

Take your package to the nearest authorized shipping carrier drop-off location and keep your tracking receipt until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing